Shipping policy

PUONJ SHIPPING POLICY

 ORDERS WILL BE SHIPPED WITHIN 5 BUSINESS DAYS OF THE ORDER BEING PLACED.

INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS/DUTIES. PUONj IS NOT RESPONSIBLE FOR THE PAYMENT OF CUSTOMS/DUTIES ON SHIPPED ITEMS. BY LAW, WE CANNOT CHANGE THE VALUE OF THE ORDER ON COMMERCIAL INVOICES. WE MUST ADHERE TO ALL INTERNATIONAL IMPORT/EXPORT LAWS.

IF YOU DECIDE TO REFUSE YOUR SHIPMENT, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES, ANY DUTIES, TAXES AND/OR CUSTOMS CHARGES THAT ARE INCURRED.  CUSTOMS MAY DELAY PACKAGES BEYOND THE STATED SHIPPING TIMES BELOW.

ORDERS THAT GO MISSING DUE TO SUBMITTING AN INCORRECT OR INCOMPLETE ADDRESS ARE NOT THE RESPONSIBILITY OF PUONj AND WILL NOT BE REFUNDED.

ORDERS RETURNED TO US DUE TO AN INCORRECT ADDRESS WILL NOT BE REFUNDED SHIPPING COSTS. PLEASE CONFIRM THAT YOUR ADDRESS IS CORRECT BEFORE CHECKOUT.

 

RETURNS/EXCHANGES

 PUONj DOES NOT ACCEPT RETURNS OR EXCHANGES. IF THERE IS AN ISSUE WITH YOUR ORDER, PLEASE EMAIL ORDERS@PUONj.COM

 

 

SHIPPING SERVICE (PUONj SHIPS WORLDWIDE)

 

USA

ALL ORDERS ARE SHIPPED THROUGH USPS IN THE US. ALL ORDERS WILL RECEIVE A TRACKING NUMBER. ALLOW UP TO 10 BUSINESS DAYS FOR DELIVERY.

 

REST OF THE WORLD

ALL ORDERS ARE SHIPPED THROUGH USPS OR DHL.  ALLOW UP TO 22 BUSINESS DAYS FOR DELIVERY.

 *BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS.

**FREE SHIPPING DISCOUNTS ONLY APPLY TO US  ORDERS. ALL ORDERS USING THE FREE SHIPPING DISCOUNT WILL BE SHIPPED VIA PRIORITY MAIL IN THE US.

 

CUSTOM CHARGES

IF ANY CUSTOMS CHARGES INCUR, THEY WILL BE PAYABLE BY THE CUSTOMER AND WILL NOT BE COVERED BY PUONj